No excuse when lives on the line

Dear Editor,

On Aug. 28th a 911 call was placed for help. I had just found my son, Dennis Neil Barnett, deceased in our home. The operator responded that someone would be right there. After several phone calls were made to family and friends, still no response. It wasn’t until a family friend showed up at the home and waited for some time, then drove to City Hall and found them just standing around, and was told what had happened, did they respond. They had NOT received a call from dispatch. Dennis was deceased, but what if it had been a heart attack or stroke or any other major problem. There is no excuse for this, people’s lives are depending on you.

Mary Lou Barnett

Oroville